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BPO - What is Business Process Outsourcing?

What is business process outsourcing (BPO)? BPO is the process of hiring another company to handle business activities for you. BPO is dis...
Call centre benchmark study demonstrates that outstanding service directly impacts sales

Outstanding customer service has a direct impact upon improved sales and customer retention, as well as brand perceptions and trust. These a...
Information Technology Outsourcing or ITO

Information Technology Outsourcing or ITO Information Technology Outsourcing or ITO is a company's outsourcing of computer or Internet r...
call management is the process

In telecommunications, call management is the process of designing and implementing rules and parameters governing the routing of inbound te...
Offshore software R&D

Offshore Software R&D is provision of software development services by an external supplier positioned in a country that is geographical...
Scope and Future of Knowledge Process Outsourcing

Scope and Future of Knowledge Process Outsourcing The future of Knowledge Process Outsourcing (KPO) business in India presents a...
PRC call center in Durant, OK, plans to add 150 new jobs

DURANT — PRC LLC is recruiting 150 new workers for its Durant call center. About 625 people already work at the center, which opened f...
BPO INDIA | Business process outsourcing in India

The business process outsourcing industry in India refers to the business process outsourcing services in the outsourcing industry in India...
customer relationship management and following 12 principles

It’s important to remember that building profitable customer relationships will never go out of style. From the days of the corner store in ...
call center jobs | India call center jobs | Japan call center jobs | International call center jobs

call center jobs | India call center jobs | Japan call center jobs | International call center jobs part time jobs in call centre INDIAN...

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