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BPO - What is Business Process Outsourcing?

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What is business process outsourcing (BPO)? BPO is the process of hiring another company to handle business activities for you. BPO is dis...

Call centre benchmark study demonstrates that outstanding service directly impacts sales

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Outstanding customer service has a direct impact upon improved sales and customer retention, as well as brand perceptions and trust. These a...

call management is the process

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In telecommunications, call management is the process of designing and implementing rules and parameters governing the routing of inbound te...

Offshore software R&D

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Offshore Software R&D is provision of software development services by an external supplier positioned in a country that is geographical...

Information Technology Outsourcing or ITO

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Information Technology Outsourcing or ITO Information Technology Outsourcing or ITO is a company's outsourcing of computer or Internet r...

BPO INDIA | Business process outsourcing in India

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 The business process outsourcing industry in India refers to the business process outsourcing services in the outsourcing industry in India...

PRC call center in Durant, OK, plans to add 150 new jobs

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DURANT — PRC LLC is recruiting 150 new workers for its Durant call center. About 625 people already work at the center, which opened f...

Scope and Future of Knowledge Process Outsourcing

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Scope and Future of Knowledge Process Outsourcing The future of Knowledge Process Outsourcing (KPO) business in India presents a...

Why India To Be preferred to other countries

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Why India To Be preferred to other countries